All the right products and convenient branches aren’t worth much without a dedicated, caring, knowledgeable team to help our members make sound decisions and lead financially healthy lives. If that mission rings true to you and you’re interested in a career in community banking, we’d love to talk to you. Check out our featured positions below and learn a little more about what it means to work at Call Federal.
- Maintain current knowledge of BSA regulatory requirements, including maintaining a certification in Bank Secrecy Act Compliance (CBSAP).
- Ensure CTRs and SARs are filed accurately on time, and all required documentation is retained. Complete and file Suspicious Activity Reports (SARs).
- Lead the SAR Committee in discussions of members and suspicious activity.
- Regularly review high risk accounts and parameters for member risk scoring; providing feedback and modifications as needed.
- Oversee suspicious activity investigations.
- Process 314(A) list when notified by FinCEN, research potential matches and retain all documentation.
- Development, maintain and update all BSA/OFAC/AML policies, procedures and compliance as they relate to the BSA program.
- Lead periodic BSA/AML compliance reviews.
- Serve as Administrator of the BSA software and ensure its effective use.
- Create and maintain internal close monitoring lists for suspicious member activity.
- Ensure all systems CFCU uses for OFAC screening maintain current and up to date watch lists.
- Update CFCU BSA procedures and disclosures as needed or assigned.
- Assist retail staff and members with compliance/risk related topics, including identity theft, deceased accounts, and power of attorneys.
- Assist staff with member scenarios.
- Provide ongoing training to CFCU staff on BSA-related topics.
- Participate in 314(b) sharing with other financial institutions and maintain required documentation.
- Process criminal subpoenas, gather documents and respond as required.
- Represent CFCU in court as it pertains to the department as necessary.
- Attend local law enforcement task force meetings to stay aware of local fraud trends and establish helpful contacts.
- Maintain knowledge of all areas of the department to assist staff and members.
- Assist BSA Specialist with daily review of BSA alerts.
- Assist BSA Specialist with daily review of recurring change management reports.
- Collaborate with staff projects as needed, requested, or assigned to assist in ensuring compliance and continued process improvements.
- Advocate and demonstrate company brand.
- Other duties as assigned.
- Associate’s degree or equivalent experience and training preferred.
- Three years’ successful work experience in the financial services industry.
- Ability to obtain BSA/AML relevant certifications within first year of employment.
- Work independently with minimal supervision and organize multiple priorities. Ability to work well within strict timelines and maintain confidentiality.
- Acceptable background check; credit, criminal and insurance
Location: 4235 Innslake Drive, Glen Allen, VA 23060 (requires flexibility to work at all branch locations)
Residency within the Commonwealth of Virginia is required.
Benefits:
Medical Insurance
Dental Insurance
Vision Insurance
Voluntary Life
Pet Insurance
HSA/FSA/DCA
Accident Insurance
Critical Illness Insurance
401K with generous employer contribution
Company Paid Benefits Include:
Group Life Insurance
Short-term Disability
Long-term Disability
HSA Employer Contribution and Matching
Employer Paid HRA
Parental Leave
10 Paid Holidays
Birthday Off with Pay
Paid Community Service Time
PTO
Flexible work from home options available.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Please note that contact around your application will be through email.
(if you already have a resume on Indeed)






